We want you to have a seamless experience working with us.

Buying from Gordon Fabrics comes with over 60 years of industry experience. There are risks in buying direct: there is no guarantee that what you’re promised is what you’re going to receive, order minimums are larger, and it’s much tougher to troubleshoot across continents and time zones (trust us on this!)
As a wholesaler, we work on your behalf to negotiate pricing, manage lead times, consolidate shipping, track vessels, clear customs, and handle everything else that goes on behind the scenes.
No. As a wholesaler, we only sell to businesses with a business license and who can purchase our minimum quantities.
We have options! You can visit us at our head office showroom, trade shows or contact one of our sales reps to see the lines in person.

GENERAL

Gladly! For customers within Canada and the US, swatches are sent by mail unless otherwise specified. We know how important it is for you to see and feel our product in person; we highly recommend using a courier for speedier service and tracking.
Our team would be happy to provide you with suggested care instructions, but please take careful note that they are for the fabric only. A lot can happen during the manufacturing process of garments that we are unaware of, which is why you are responsible for wash and wear testing to determine the instructions for your unique garments.
We love to! A large portion of our business is custom sourcing and developing fabrics that you may not see on our website. Please note that our minimums are significantly higher for custom sourcing. To see if this process may be a good fit for you, the first step is to contact us.
The million-dollar question! This depends on many factors: the type of fabric, the country of origin, the time of year, and freight considerations. Please reach out to head office if you’re curious about a lead time on a specific fabric.

Yes. We offer tiered pricing based on the size of your order.
What you see, is what you get. We build all applicable duties and tariffs into our prices so there are no hidden costs.
We accept credit card (sorry, no American Express), e-transfer, cheque, and wire.

We primarily ship to Canada and the US, however, we also sell to customers worldwide. If you are located outside Canada and the US and would like more information on how you can buy from us, please contact us here.
Freight costs are subject to the weight and dimensions of your order. Freight rates can fluctuate daily therefore we cannot provide final freight costs until after your order is packed and ready to ship. That being said, we partner with multiple carriers and pass our rate discounts onto our customers so you can sleep easy.
We’re a small but mighty team; that goes for our warehouse too! We try our best to get orders shipped out within five business days, however processing times may vary based on the time of year and size of your order. If you need an order shipped out sooner, we will try our best to accommodate.

Please be sure you love and have tested your picks appropriately before ordering, as we do not accept returns. For more information on our ordering process and how it works, click here.
We want you to have a great experience purchasing from us! Please be sure to inspect the goods before proceeding to cut. Any claims to the fabric you wish to discuss, must be made prior to cutting.
Fabric production is an artform and the occasional defects, dirt marks or weight holes are inevitable.